Akative CaaS support plans can be purchased for any RocketBroadband product. CaaS (Connectivity as a Service) provides eyes-on monitoring of your connectivity and connectivity resolution support services. With a CaaS plan, Akative acts as a single partner for the management and support related to each aspect of your business connectivity.
When connections fail, Akative can provide complete end-to-end support, remediating the issue, or can provide various levels of support to assist your team in resolving connectivity issues. By using the CaaS support team at Akative, you directly reduce your labor costs and dramatically reduce your MTTR (Mean Time To Recover) in the event of a connection failure. CaaS simplifies the way you experience connectivity, allowing you to focus on what matters. Your business!Download Flyer