Akative Parent Company, RDI, Earns The 2023 CRN MSP 500 Award!
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Akative Vs Carrier-Direct
What Makes Akative Better Than Going Carrier-Direct
Ensure Your Business Connectivity With Akative Zero Downtime™
Akative solutions use new kinds of connectivity and patented technology to help businesses achieve Zero Downtime. Unlike consumer-grade devices and carrier hotspots, our failover solutions act like a power generator for your Internet connectivity to automatically keep your business online. Just like a generator keeps your power on in a power outage, Akative solutions keeps your business online during internet outages. Akative even reduces and eliminates your MTTR (Mean Time To Recovery) by identifying issues and keeping you informed. Plus, using patented ConnectionValidation™, your connectivity is tested without taking down the whole network so that your disaster recovery plan is validated and verified 24/7 to ensure business continuity.
Akative's White-Glove Service
Enjoy detail-orientated, white-glove service when you partner with Akative for your business backup Internet connectivity needs. Not only do our solutions come with everything you need for success (hardware, data, monitoring, and support), but we take that extra step other providers don't and customize the solution to meet your business' network needs. Our 4G LTE/5G solutions also use multiple patented and patent-pending technology, things no carrier or other provider can offer, to help ensure your backup connection is ready at a moment's notice, provide visibility to all your connections, and keep you informed. Combine that with our dedicated, in-house support team to help with anything from a simple install to a complex network connectivity issue, and you can't go wrong.
Akative Vs Carrier-Direct
| Features | Akative | Carrier-Direct |
|---|---|---|
| Hardware quality | Enterprise-grade hardware designed for AlwaysOn™ failover business use cases. Enjoy stronger connectivity than consumer-grade & receive hardware updates. | Carrier's focus is on providing data services. Carriers are not equipped to advise on failover hardware & lack the capacity to provide enterprise configurations. Carrier may only offer consumer-grade hardware or no hardware at all. |
| Off-the-shelf, one-size fits all solutions | No, solutions are customized to meet your needs | Yes, all are the same; no customization |
| Device configuration to meet your network needs | Preconfigured for you | If hardware is configurable, you are responsible |
| Configuration sensitivity & failover threshold for stable connectivity | Yes | No |
| Solutions include hardware & data needed | Yes | Carrier may have a consumer-grade hotspot |
| Multi-carrier data options (devices multi-carrier certified) | Yes | No |
| Data pooling across carriers & locations | Yes | No |
| Data usage monitoring | Yes | Yes |
| Online/offline status | Yes | Maybe |
| Visibility of your connection(s) | Yes – with patented ConnectionValidation™ you can concurrently monitor all connections regardless of carrier/ISP | No |
| Tests & validates connections to ensure they are working | Yes, with patented ConnectionValidation™ | No |
| Solutions help you identify & resolve connectivity issues | Yes | No |
| Static IP Available | Included as needed; multi-carrier options available | Maybe, but will cost extra |
| SD-WAN FlowTracking™ & SD-WAN support for services like VoIP | Yes | No |
| Solutions include security features | Yes | No |
| Solutions can meet PCI/HIPAA compliances | Yes | Maybe |
| Offers external antenna options | Yes | No |
| Offer installation & setup help | Yes | No |
| Fully managed with device & security updates for optimal & secure performance | Yes, Akative fully manages the device/software | If the device receives updates, you are responsible |
| Provides carrier support | Yes, speak directly with our technicians | Yes, usually a call center with a wait time |
| Provides hardware support | Yes, speak directly with our technicians | No |
| Provides monitoring support | Yes, speak directly with our technicians | No |
| Warranty | Offers Forever Warranty™ | Limited 1 Year Manufacturers Warranty |
| Who handles carrier connectivity issues | Akative through carrier's enterprise support desk | You through the carrier's standard/consumer support desk |
| Core business/primary focus | End-to-end 4G LTE/5G connectivity solutions & support | Cellular Data Services |
| Cares if the solution works for your business | Yes | No |