Businesses today can’t function without a reliable means of communication. As the Internet has evolved and become universally available, so has VoIP (Voice Over Internet Protocol). VoIP is the transmission of phone calls over the Internet, instead of using traditional telephone landlines. This method of business communication is often preferred by SMBs, call centers, and enterprises due to its low cost, scalability, and convenient functionality.
While VoIP systems have some advantages over traditional analog phones, this method requires a strong and reliable Internet connection to function. In the event of an Internet outage, service degradation, or network congestion, a VoIP system will go down, resulting in dropped calls, missed calls, lost or distorted speech in conversations, and/or upset customers. To mitigate these hassles for businesses, Akative offers backup Internet service with truly seamless failover for the most conscientious VoIP users.
AkativeSD Device & iStatus
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AkativeSD™ empowers businesses to quickly implement Akative Zero Downtime™ connectivity. Essentially AkativeSD is an integrated SD-WAN solution that provides Internet redundancy over 4G LTE/5G, automatic connection failover/failback, 4G LTE/5G data service, and iStatus® Connection Monitoring. Easily bolt on AkativeSD, regardless of your existing network and hardware, for reliable call quality. Stop dropping calls and waiting for your VoIP system to be reauthenticated.
When paired with iStatus connection monitoring, iStatus gives IT staff or management key insight on all Internet connections in one convenient dashboard — no more guessing if they are online or experiencing issues. Monitor your connections in real time using our patented ConnectionValidation™ to test and validate that your Internet connections are online. When an Internet failure occurs, iStatus will notify you with an IntelligentAlert™ and even pinpoint the exact point of failure, eliminating guesswork and helping you resolve the issue faster than ever.
iStatus also includes other powerful features such as iStatus NPM™ (Network Performance Monitoring) and iStatus Security™. With iStatus NPM you can identify Internet congestion, bandwidth suffiency, and more while iStatus Security is composed of multiple security features to detect data leaks, rouge devices, and even changes to your gateway and DNS servers.
With our SD-WAN technologies, Akative can automatically route specific traffic based on the performance of your network connections. SD-WAN routes Internet traffic that’s high-priority and/or latency-sensitive, such as VoIP and video conferencing, over high-quality WAN connections. What this means for your business is that VoIP call quality isn’t lost and there’s no call lagging, intelligibility issues, or lost speech during conversations.
If your VoIP connection is experiencing jitter, latency, or several other triggers, Akative solutions automatically transition only your VoIP traffic to your 4G LTE/5G backup connection until your primary ISP (Internet Service Provider) issues are resolved. This process is done seamlessly without dropping calls or quality and will automatically reroute VoIP traffic back to the primary connection once the quality of that connection improves. By enabling SD-WAN, your business upholds the highest customer service standards and maintains a professional sound during critical business communications.
It is our hope that you will further explore our featured solutions and that we can help your business locations leverage connectivity for further success. Reach out to us today to design a tailored SD-WAN VoIP solution for your business!